Frequently Asked Questions
Everything you need to know about your ShowerEnvy experience.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental US. International orders may take 10 to 21 business days depending on customs processing.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.
Are your shower heads compatible with standard plumbing?
Yes, all ShowerEnvy products are designed with universal G1/2 connections, making them compatible with 99% of standard shower hoses and arms worldwide.
How often should I replace the filtration beads?
For optimal performance and water purification, we recommend replacing the mineral filtration beads every 3 to 4 months, depending on your local water hardness.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer a warranty on your products?
Every ShowerEnvy product comes with a 1-year limited warranty covering manufacturing defects and hardware malfunctions under normal use.